SHIPPING POLICY

When Can I Expect to Receive My Shipment?

All orders are shipped within 1 business day of placing your order. Delivery typically takes 3-8 business days, depending on the carrier and your location. Please note, delays may occur due to customs clearance or carrier service disruptions.

How Can I Track My Order?

You will receive a tracking number in your Shipping Confirmation email. You can track your order at www.17track.net.

What Are Your Shipping Rates?

We offer a flat shipping rate of $5.99 USD for all worldwide destinations.

Which Countries Do You Ship To?

We currently ship worldwide. If we’re unable to ship to your country, we will notify you immediately and adjust your order. For more details, contact us at [email protected].

How Can I Change My Shipping Address?

Address changes can only be made on the same day of the order, up until 11:00 PM (PDT). Please contact us at [email protected] for assistance.

Can I Ship to an Address Different from My Billing Address?

Yes, you can specify a different shipping address during checkout.

How Is My Order Shipped?

Orders are shipped on business days, excluding holidays. Orders placed on weekends will be shipped the following Monday.

Do I Need to Worry About Customs Seizing My E-Cigarettes?

No worries! We handle all necessary customs clearance for your products.

Do I Need an Adult to Sign for My Package?

No signature is required. We send packages directly to the address you provide in a small parcel.